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FAQ

1. I saw the iPhone camera project you did and I was wondering if you do more custom projects?

We will receive customized orders according to demand, please contact our official email and inform us of your needs.

2. Do you also sell the template as a digital file?

We cannot sell templates as digital files for the time being, nor can we provide layouts and frames separately.

3. Is it possible for me to ship my devices over to you and pay you to grid it?

We are sorry that due to many customs issues with international transportation of electronic equipment, we are temporarily unable to provide you with customized services for your own equipment.

4. Are your products made from original mobile phone parts?

The products we sell include all the original parts of the mobile phone.

5. Is the battery in the frame safe to be there?

We are using fake batteries, just a model, there will be no danger of explosion or expansion.

6. If I buy the iPhone 4S artwork will the frame be black or brown?

We have made some improvements to the frame, and now the frames are all black.

7. Where the objects are dispatched from?

Our studio is located in China, with warehouses in China, the United States, and the Czech Republic

8. Do you have plans to do other iPhone models?

We are designing other models of iPhone, also other classic phone models, apple watch, game console, camera.

9. What are the measurements?

Currently our products are available in two sizes, the rectangular frame is 11.7 x 16.5 in, and the square frame is 13 x 13 x 1.8 in.

10. What if my items are damaged or incorrect?

If the product has a fabrication problem, you can return or exchange it only if it is returned in its original condition and packaging.

11. Do you ship internationally?

We ship internationally, but the logistics time in some countries or regions is too long, if you are unable to make a purchase, please contact our official email.

12. I don't have PayPal account, do you accept other payment methods?

If you don't have a PayPal account, we accept all credit cards, just select "PayPal" and click the "Pay with Debit or CreditCard" button.